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January 24, 2013
Question

SFDC or Marketo issue

  • January 24, 2013
  • 2 replies
  • 939 views
It seems that when a new lead is entered thru SFDC or Marketo, either filling out a form or if a new lead is added through SFDC, the lead score is automatically updated to 100 points.   This just recently started happening.  I've contact Marketo support and they said the lead had been entered in SFDC with lead score of 100.  No one is adding lead scores.  Has anyone had this problem? 
Thanks,
Lisa
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2 replies

January 24, 2013

Lisa,
If this issue hasn't been resolved I'll open a ticket and look further into it. Sorry for the inconvenience.

Thanks,

Liz 

January 24, 2013
Hi Liz
Thanks for your quick response time and opening the ticket.  Matthew from Support has already contacted me and we hope to get this resolved. 

Regards,
Lisa Martin