Skip to main content
A
Anonymous
March 15, 2018
Question

SFDC Initial Sync | Mappings

  • March 15, 2018
  • 1 reply
  • 1600 views

I have encountered an issue when setting up my initial SFDC sync with Marketo.

As you can see below the visibility permission is set to 'hidden' for the "2nd: Email" field.

However, it is showing up in the unmapped fields, in fact, all the fields in the screenshot should not be visible.

How should I work around this issue?

Additionally, we have a very customized SFDC instance and these fields are mapped to the opportunity, not the contact object. How should this be handled with Marketo? Should I make custom Marketo fields on the contact hold them in perpetuity?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 15, 2018

Hi Roger,

"unmapped" fields mean the field exists either on the lead or the contact object, bit not both. And the Marketo Sync user can see it.

-Greg

Terms & ConditionsAccessibility statement

Loading footer...