SFDC Field Data is Not Syncing into Marketo | Community
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Anonymous
December 23, 2014
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SFDC Field Data is Not Syncing into Marketo

  • December 23, 2014
  • 2 replies
  • 1049 views

I have a standard field on the SF opportunity that I can't seem to get to sync to Marketo. I can see the field in Marketo, but the field data is not syncing. Does anyone know any tricks? I made sure that I checked the "visible" box next to the field name on the Set Field-Level Security button within SFDC. The specific field that I am referring to not syncing is "Type" under the SF opportunity object level. 
 

Thanks!

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Best answer by Jep_Castelein2
Tammie, the "Type" field on Opportunity is a standard Marketo field, that's why you can see the field. The easiest way to check whether Marketo can see the data values in SFDC is to login to SFDC using the Marketo user account, then look at the Opportunity. After making the field visible it's important to edit the Opportunity, because Marketo will only download the contents of the Type field when the Opportunity changes. 

2 replies

Josh_Hill13
Josh_Hill13
Level 10
December 23, 2014
Did you make sure this is visible to Read by the User's Profile?

Consider discussing with your SFDC Admin and Support as well.
Jep_Castelein2
Jep_Castelein2Accepted solution
Level 10
December 24, 2014
Tammie, the "Type" field on Opportunity is a standard Marketo field, that's why you can see the field. The easiest way to check whether Marketo can see the data values in SFDC is to login to SFDC using the Marketo user account, then look at the Opportunity. After making the field visible it's important to edit the Opportunity, because Marketo will only download the contents of the Type field when the Opportunity changes. 
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