SFDC Campaigns disappearing from available list in Marketo | Community
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A
Anonymous
October 15, 2014
Question

SFDC Campaigns disappearing from available list in Marketo

  • October 15, 2014
  • 3 replies
  • 1350 views
We have a number of ordinary campaigns in SFDC that have disappeared from the list of available campaigns in Marketo.  They are all active and were available and usable within Marketo just yesterday.  What might be causing this? 
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3 replies

A
Anonymous
October 15, 2014
Hey Jeremy,
This sounds like it may be a permissions issue in SFDC.

To test this, log into SFDC as the Marketo sync user and see if you can navigate to the campaigns that are not showing up in Marketo. Verify that they are also active at this time.

Best,
Will
A
Anonymous
October 15, 2014
Thanks Will.  There are no permission issues and as I said, all the campaigns are active.
A
Anonymous
October 15, 2014
Hey Jeremy,
Go ahead and open a support case. If the campaign is active and is visible to the Marketo Sync User, it should be selectable in Marketo.
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