Setup an alert when lead fails to add to SFDC campaign? | Community
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Darrell_Alfons2
Darrell_Alfons2
Level 10
December 20, 2017
Question

Setup an alert when lead fails to add to SFDC campaign?

  • December 20, 2017
  • 2 replies
  • 1940 views

Hi All,

I'm trying to figure out a way to get an alert when a lead from marketo fails to add to an SFDC campaign.

For this particular project, it seems when some of our sfdc campaigns are going "inactive" after the campaign end date, so the add to sfdc campaign flow step is failing.

Any ideas? Thanks!

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2 replies

M
Mark_Price
Level 6
December 20, 2017

I've had some issues with this in the past.

You could try the filter 'Member of SFDC Campaign' and use 'Not In' and define your campaign.

Not sure how to do a real-time alert. I had attempted the API and reading Activities in the past for this, but the system was not returning the activity details when there is an error on the SFDC side. 

Dan_Stevens_
Dan_Stevens_
Level 10
December 20, 2017

We're trying to figure out something similar.  We've noticed that, on occasion, a lead will fail to run through our central "sync to CRM" trigger campaign (via a "request campaign" flow step).  Since Marketo doesn't re-run failed flow steps - just failed sync attempts - we need a way to identify this so that we can manually fix these when they happen.

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