Setting Email Invalid to False for past email address updates - How? | Community
Skip to main content
S
ss-arplus
Level 2
February 8, 2022
Solved

Setting Email Invalid to False for past email address updates - How?

  • February 8, 2022
  • 2 replies
  • 1933 views

Hi all

 

We have an unknown number of records that were flagged Email Invalid over the past couple of years, but have subsequently had the email address updated in SFDC by our sales team. Until today, we didn't have a Smart Campaign in place that identified changes to the Email Address field and switched Email Invalid to False.

 

I tried creating a batch campaign looking for historic email address changes - but this doesn't seem to work. I assume this is related to the data retention period of 90 days.

 

Any advice or workaround would be appreciated. Concerned we have a good number of records in our database that now have valid email addresses but are still flagged invalid...

 

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SanfordWhiteman
Can’t imagine any solution other than using an email validation service (from scratch).

2 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
February 8, 2022
Can’t imagine any solution other than using an email validation service (from scratch).
S
ss-arplusAuthor
Level 2
February 9, 2022

I imagine this isn't a good approach as it may impact email deliverability etc going forward - but what about switching all Email Invalid flags to False, and starting the screening/validation process for scratch?

SanfordWhiteman
SanfordWhiteman
Level 10
February 9, 2022
That’s exactly what I meant. If you don’t know who’s invalid, run them through a validator.
Terms & ConditionsAccessibility statement

Loading footer...