Setting Behavior Score Equal to Person Score | Community
Skip to main content
Troy_Larson
Troy_Larson
Level 3
January 9, 2020
Solved

Setting Behavior Score Equal to Person Score

  • January 9, 2020
  • 1 reply
  • 4503 views

Hi all, 

Have a question for you all: 

I have a scenario where I'd like to reduce a person's Demo Score & therefore their Person Score by -20. However, if they are less than 20 on their Demo Score, I'd like to set that to 0 and if they have a Behavior Score, I'd like to set Person Score equal to that. 

I know how to create a constraint where in Demo > 20, set =0 but how do I set a constraint where if Person Score>20 set to Behavior Score?

Here's an example: 

Pre                                  Post

Demo = 10                      Demo = 0 

Behavior = 3                   Behavior = 3

Person Score = 13         Person Score = 3

Any thoughts?/ Ideas on how to do this?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SanfordWhiteman

Are you asking how to set a score to another score? Just set the field's New Value to {{lead.Some Other Score Field}}.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
January 9, 2020

Are you asking how to set a score to another score? Just set the field's New Value to {{lead.Some Other Score Field}}.

    Troy_Larson
    Troy_LarsonAuthor
    Level 3
    January 10, 2020

    @Sanford Whiteman -- Ya that's correct, conceptually. However, Behavior and Demographic aren't tokens. They are fields where you basically say "push up (or down) that value by the value of my score token" and they keep a running tally. So I'm curious if it's even possible to set one of them to the other. (See below, however you'll notice the error message). 

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    January 10, 2020

    You didn't try what I said.

    Pay close attention to the New Value.

    Terms & ConditionsAccessibility statement

    Loading footer...