Set to affect around 0 existing leads (may change over time) | Community
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A
Anonymous
February 19, 2018
Question

Set to affect around 0 existing leads (may change over time)

  • February 19, 2018
  • 3 replies
  • 2407 views

Hello:  Appreciate anyone who can help solve this problem...Set up a campaign like normal...everything is all set as normal.  When I click on Schedule to send, I get:

Set to affect around 0 existing leads (may change over time)      

This can't be correct.  List goes to about 60k WW.

Any idea on the cause or the solution.  This isn't normal.

Thanks.

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3 replies

A
Anonymous
February 19, 2018

Hi Brian,

This issue has been covered in this post: Delays/unable to search for new people immediately after they've been entered (manually or via list import)

Hope this helps you!

    A
    Anonymous
    February 19, 2018

    Thanks for taking the time to respond.  I am a business user not a Marketo specialist.  The demand generation team does all the adding of leads such.  I just drag the Member of SmartList trigger to the window, and it usually works fine when I click to schedule.  All of them are out today.  Was just hoping for an easy fix.

    Thanks

    Dan_Stevens_
    Dan_Stevens_
    Level 10
    February 19, 2018

    This could also be the result of leads not qualifying per your smart list filters. Can you post a screenshot of your smart list?  Are these new leads or existing?

    A
    Anonymous
    February 19, 2018

    Thanks for your response.  This SmartList is an existing list.  We use it every two weeks for a newsletter.  The data gets pulled in from Salesforce.  That is about as technical as I get.  Total WW subscribers is about 60k.  Something must have happened.  I didn't do anything different than I normally do when it works fine.  The SmartList just says  Lead then box in then the name of the SmartList.

    Michael_Florin-2
    Michael_Florin-2
    Level 10
    February 20, 2018

    Could it be that your 60k leads have already run through this Smart Campaign and are not allowed to run through it again?

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