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Tera_Hudson
Tera_Hudson
Level 2
July 25, 2018
Question

Sent newsletter to internal company email alias - received 550 [internal] [oob]

  • July 25, 2018
  • 1 reply
  • 1194 views

Yes, i know there are threads about this.

My IT can't seem to figure out how to get the server to accept the email to the alias -- what gives? anyone experience this?

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
July 25, 2018

Your IT should know why it's bouncing -- they have the SMTP logs. Particularly for an out-of-band bounce, which means the message was received by more than one of your company's servers.

Without more details on the bounce message there's no way we could help.

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