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March 14, 2023
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SendSafely and the download link

  • March 14, 2023
  • 1 reply
  • 1309 views

Hi. We have a Marketo form here using a SendSafely file-upload field and it's working fine. But all the uploaded files are later accessed via a link. Is there a way we could have the uploaded files attached in the email alert Marketo send us? On this email alert (form submission) we see all the details coming from the form. such as the person's First Name, Last Name, Phone Number, Your Message, etc,, and a link to access the uploaded files. We would prefer, instead of the link, to have the files all attached in this email alert. Does anyone know if that is possible? thanks

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Best answer by Darshil_Shah1

I don't think Marketo supports email attachments (mostly due to privacy concerns regarding attachments and to keep the deliverability rates good). The ideal way to send files is to link them in the email (as you're doing now).

 

1 reply

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
March 14, 2023

I don't think Marketo supports email attachments (mostly due to privacy concerns regarding attachments and to keep the deliverability rates good). The ideal way to send files is to link them in the email (as you're doing now).