Sending Sample Email | Community
Skip to main content
A
Anonymous
January 8, 2016
Solved

Sending Sample Email

  • January 8, 2016
  • 4 replies
  • 2098 views

I've been trying to send myself a sample email, but it won't go through.  I've tried using Chrome and Firefox and emailed my outlook work email and my personal gmail account.  Not sure why it's not working.  It's never given me a problem before.  I got other triggered alert emails from Marketo earlier today too.  Thoughts on what it could be?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Justin_Cooperm2

Please file a support ticket, that's not normal.

4 replies

Justin_Cooperm2
Justin_Cooperm2Accepted solution
Level 10
January 8, 2016

Please file a support ticket, that's not normal.

A
Anonymous
January 8, 2016

It might be going to Spam

A
Anonymous
January 8, 2016

I've had this happen from time to time in Marketo. It usually resolves itself in a day, but definitely log a ticket.

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
January 8, 2016

My money would be on a bad token, that can cause a silent soft bounce when sending a sample.  If you send it to yourself through a single flow action, you should be able to see if this is occurring in the activity log.

Terms & ConditionsAccessibility statement

Loading footer...