Skip to main content
A
Anonymous
March 16, 2016
Question

Sending/re-sending email to a single lead after campaign runs

  • March 16, 2016
  • 2 replies
  • 1539 views

I've been told several times that a specific lead did not receive and email blast I have sent out.  I'd like to be able to just resend the email to that particular lead or a list of others whom I've been told after the fact weren't on the list of recipients and should have been.

Is there any way, short of cloning the campaign to just add leads to the send on a one-off basis after the campaign has run?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 17, 2016

Set te campaign settings to "run only once". the re-launch the campaign. Only the leads that qualify and have not been a member already will be on this second try.

If this is a permanent issue, you can even se the campaign to run every day. each day, the campaign will capture a few new leads and run form them.

-Greg

Robb_Barrett
Robb_Barrett
Level 10
March 17, 2016

Sometimes, just sometimes, this is a job for Outlook.

It's possible that they have internal blocking or blacklisting. If that's the case they still won't get it. Send the one-off through Outlook, check the logs to see if they're in the list and what happened. Maybe they're unsubscribed or have an invalid email address.

Robb Barrett
Terms & ConditionsAccessibility statement

Loading footer...