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Colby_Dix
Level 4
December 14, 2015
Solved

Send Sample eMail - Choose Previous Address List edit.

  • December 14, 2015
  • 5 replies
  • 4572 views

I was unable to figure this out by searching, so I figured I'd post and ask.

I hate messy lists. When I am testing the drafts of emails, I often use the "Send Sample" email functionality, and then "Choose Previous Address..."

But that list is a mess of mostly email addresses that I never want to send to again, and my most frequently used addresses are littered within it. I'd like to wipe that list and start anew, or be able to edit it. Does anyone have any insight into making this happen?

Thanks!

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Best answer by Dory_Viscoglio

Hey Colby, unfortunately this isn't possible. I know there are ideas suggesting this, but for some reason I can't find them in the search right now.

5 replies

Dory_Viscoglio
Dory_ViscoglioAccepted solution
Level 10
December 14, 2015

Hey Colby, unfortunately this isn't possible. I know there are ideas suggesting this, but for some reason I can't find them in the search right now.

Frank_Breen2
Level 8
December 14, 2015

This can't be done within Marketo Admin, contacting support may help, as a rule, Marketo will store the last 10 send sample email addresses. My best advice is to send samples to single email addresses only, that way it's clearer to resend to previous addresses.

December 15, 2015

Not sureof a solution here, I would call support to ask them.  Also, as you send to new addresses these old ones will be replaced.

Pam_Farnsworth
Level 1
June 30, 2017

Is there any update on the status for this?  I like to keep my lists neat, as well, and there are several that will never be used again.  I'd like to delete these. 

Thank you!

Level 1
September 12, 2023

This would be really nice to have, my list is full of people that no longer work at my company.

Jo_Pitts1
Community Advisor
Community Advisor
September 13, 2023

@djw0510,

the list is only 10 long.  Send 10 test emails to the people/groups you need to be able to send to, and the problem is resolved.
if you send it to 5 people/groups then those will still be the top 5 out of 10.  Squint hard, and pretend the bottom 5 aren't there 🙂

Cheers

Jo