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Grégoire_Miche2
Grégoire_Miche2
Level 10
October 13, 2015
New

Send notification to community members so that they declare their question responded

  • October 13, 2015
  • 3 replies
  • 1900 views

It becomes complicated when one looks at all the questions in the "Discussions" section to see which one still requires help and which one does not because many of them have answers marked useful but have not been marked as correct.

Sending an email to question authors when a question has some answers marked useful and/or recommended to incite them to close the question would be helpful.

-Greg

    3 replies

    Devraj_Grewal
    Devraj_Grewal
    Level 10
    November 7, 2016

    Yes! It makes the discussion look too busy when there are threads that have already been resolved but the author has not marked one of the replies as correct.

    The alert should be sent to open questions maybe 8 hours after the question was created to remind them to mark a reply as correct, but only if there was a reply just in case they are still waiting for the Community's response.

    Grégoire_Miche2
    Grégoire_Miche2Author
    Level 10
    October 4, 2018

    @Will Harmon​ @Janet Dulsky​

    If you ever read this one.

    K
    kh-lschutte
    February 7, 2020
    No text available
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