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A
Anonymous
September 15, 2014
Question

Send Alert Token Error

  • September 15, 2014
  • 2 replies
  • 1014 views
I have automatic email set up to send to the lead owner an alert when their lead interacts with pages on the website. I used the send alert token in the email as well as regular lead tokens. However, when you click on the lead name in the send alert token after a few days, we have been getting 404 error and sometimes the page doesn't even load. Does anyone have a fix for this?
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2 replies

Grant_Booth
Grant_Booth
Level 9
September 15, 2014

Hi Amanda,

For security reasons, the Send Alert URLs are set to expire after a few days. You can adjust how long they are valid by going to Admin > Login Settings > Edit URL Expiration. The maximum is 30 days.

    A
    Anonymous
    September 15, 2014
    Thanks Grant! I was able to change the setting but is there a way to still access the links that went out last week, this week? They aren't working
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