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Nicolle_Chase1
Nicolle_Chase1
Level 1
March 28, 2017
New

Select specific people in database that communication limit does not apply to

  • March 28, 2017
  • 3 replies
  • 3574 views

It would be useful to be able to exclude staff from an email communication limit that we set up on a program while still keeping the communication limit on the program for all other recipients.

    3 replies

    A
    Anonymous
    March 30, 2017

    You are able to blacklist your own staff so they are not included in any program. Or am I missing the point?

    Nicolle_Chase1
    Nicolle_Chase1Author
    Level 1
    March 31, 2017

    I want certain members of my marketing team to receive all emails sent. I'd include them in all of my programs smart lists as members of a separate list in addition to my distribution list. But after they reach their email limit they stop receiving emails. I can remove the email limit on a specific programs, but I want the limit to still apply to the rest of the recipients. There might already be a way to do this, but I haven't found it yet.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    March 31, 2017

    A common need, and unfortunately there's no way to do this yet. I'm sure there are existing Ideas, though, so you didn't need to open one. @Grégoire Michel​ will be fastest at pointing you ​to where to upvote.

      Grégoire_Miche2
      Grégoire_Miche2
      Level 10
      March 31, 2017

      Yes, seed lists and removal of communication limits for Marketo users is a common need. Listed here:

      Just do it! Marketo so-called minor missing features item 2-23

      -Greg

        K
        kh-lschutte
        February 6, 2020
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