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August 29, 2013
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See how many emails each lead recieved

  • August 29, 2013
  • 3 replies
  • 1559 views
Is there a way to see how many emails a lead has recieved? We want to see this number just so we can set our communications limit.

Thanks,
JayF
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Best answer by
Hi JayF,
 
you can create a smart list with "Was Delivered Email" filter by using "constraint" in it.
 
constraints:
 
1. Date of Activity : Set the date range
2. Min. Number of Times : How many time the delivery has occuried.
 
Hope this will help you
 

3 replies

August 29, 2013
Hey Jay-
You can go into a lead's activity log & type the word delivered, and manually count the number of emails delivered in a week.

If you previously had thought of this potential, you could have created a smart campaign, everytime an email is delivered, increase the "Emails Delivered" Custom Score by +1. Then you'd have a record of how many emails each person had had delivered. but if you haven't already set that up, you can't do it retroactively.
Accepted solution
August 29, 2013
Hi JayF,
 
you can create a smart list with "Was Delivered Email" filter by using "constraint" in it.
 
constraints:
 
1. Date of Activity : Set the date range
2. Min. Number of Times : How many time the delivery has occuried.
 
Hope this will help you
 
August 29, 2013
Thanks, Ramesh. We did this and it worked.