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A
Anonymous
August 12, 2013
Question

Searching for Engagement Program Emails in Email Performance Reports

  • August 12, 2013
  • 5 replies
  • 1115 views
I am attempting to pull a email performance report that includes emails contained within Engagement programs.  When I click on the filter for "Marketing Activities Emails" I have the option to select all of my Event and standard program emails, but my engagment programs are excluded from the list.

Is anyone else having this issue?  Is there a way around it aside from waiting for a bug fix from Marketo?  
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5 replies

A
Anonymous
August 12, 2013
There is a special report type that is called Engagmeent Stream Performance.  You can create this report as a local asset in your engagmeent program.  It will also automatically filter the report to ony show programs/emails in your streams inside the engagement program
A
Anonymous
August 12, 2013
That's good to know.  What do I do, however, if I want to compare engagement program emails vs. non-engagment programs for standard email marketing metrics (open, clicks, CTO, etc.)?  
A
Anonymous
August 12, 2013
You should be able to do this inside the Email Performance report as well.  I just went to the report to confirm and noticed that it is currently not possible.  I will have engineering fix this bug and will let you know when it's done.
A
Anonymous
August 14, 2013
The engagement program (local) emails are not located in the Email Performance report.  I'm assuming this is a bug.  I can only choose Design Studio and Marketing Activities (non-Engagment program) emails for the Email Performance Report type.

If I move the local engagement program emails into the Design studio or another Non-Engagement program, will it retain the Open/Click/CTO stats? 
A
Anonymous
August 14, 2013

Hi Chris,
 

Yes this is the bug I was referring to in my earlier post.  I don't have an ETA yet, but will update the post when this is fixed.
If you move them, you will lose the metrics.

Thanks
Cheryl

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