Scheduled Maintenance for San Jose Data Center on May 16 | Community
Skip to main content
KeithGluck
Adobe Employee
Adobe Employee
April 16, 2026
Update

Scheduled Maintenance for San Jose Data Center on May 16

  • April 16, 2026
  • 0 replies
  • 102 views

To enhance performance, reliability, and scalability, Adobe is performing required network maintenance for Marketo Engage on May 16, 2026, from 16:00 UTC to 18:00 UTC. This will only affect subscriptions hosted in the San Jose data center. (Learn how to locate your data center)


During this two-hour maintenance window, all Marketo Engage services will be unavailable. We recommend taking the following steps to mitigate any impact on your business.


Avoid creating or updating leads/people or running processes that modify Person records.
Do not trigger follow-on processes, as scheduled campaigns will be paused.
Temporarily disable any integrations that send/receive data to/from Marketo Engage.
Avoid running data imports/exports or major lead/person-generation campaigns.
For externally hosted forms, Adobe can support submission caching. To request this, contact Adobe Support with your Munchkin ID and relevant form IDs before May 11.


Additional impacts include:

CRM integrations and LaunchPoint services will be disabled but should resume automatically afterward. Landing pages, forms, and data collection will be unavailable, and a maintenance message will be displayed instead. If you rely on externally hosted forms, be sure to request caching in advance.


For updates, visit the Adobe Status page and consider subscribing to notifications. If you have any questions, contact Adobe Support via the Support portal in Admin Console or via Experience League.