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A
Anonymous
May 29, 2014
Question

Sample Email Sends

  • May 29, 2014
  • 4 replies
  • 1010 views
Hi.

Sample email sending is not working properly for me today, from Preview or Edit modes.

Is there an issue within Mkto that you're aware of?

Thanks,

Steve.
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4 replies

A
Anonymous
May 29, 2014
There is not an issue that I am aware of at the moment. i just sent myself a sample and received it within seconds.
Can you elaborate on what is "not working properly"?

Rgs,
Cathal
    A
    Anonymous
    May 29, 2014
    Maybe submit a ticket to Marketo.
    A
    Anonymous
    May 29, 2014
    Thanks guys.

    I've been informed this seems to be an issue with our company's email spam filter blocking Marketo's IP address.

    Sample emails - as well as campaign emails - sent to our company email addresses aren't being received. Anything sent to personal email addresses (Hotmail & Yahoo for example) are fine.

    Our head of Digital has been notified & we're looking into it from our side with our IT dept, so leave it with us.

    Cheers,

    Steve.
      A
      Anonymous
      May 30, 2014
      This happens from time to time.
      For anyone who stumbles accross this discussion looking for what to do next this whitelist is a good starting point.
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