Sample email and Marketing Activities show the incorrect name | Community
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Anonymous
July 17, 2015
Question

Sample email and Marketing Activities show the incorrect name

  • July 17, 2015
  • 1 reply
  • 893 views

I am sending an email (with no tokens). The Name field in Design Studio is correct, but when I preview in Marketing Activities (and when I send a sample) it is pulling in the Creators name. The From email address is correct, but not the name.

Has anyone else had this issue?

Thanks,

Harry

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
July 17, 2015

Sorry, can you show a screenshot? This isn't making sense because you switch between terms.

Do you mean the Name of the Email that is visible to you in Marketo UI? Do you mean the From Name or From Email Address?

Did you clone the email to a Program from Design Studio?

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