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Anonymous
February 10, 2016
Question

Same IP for different people

  • February 10, 2016
  • 1 reply
  • 868 views

Hi all,

just wondering about the following problem:

Mr. X from company Y has the IP: 123.123.123.3, he surfs on our webpage and marketo regocnizes this and updates the lead-database.

Now Mr. Z from company Y with the same IP-address (same router) surf on the webpage. Which lead will marketo update?

Thanks in advance.

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1 reply

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
February 11, 2016

Marketo doesn't not use IP address as an identifying factor, so they will be completely separate records unless they use the same browser on the same computer.

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