Same email in two nurtures | Community
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A
Anonymous
May 12, 2016
Question

Same email in two nurtures

  • May 12, 2016
  • 1 reply
  • 2022 views

Hello,

If I'm using the same email in two nurtures and a lead goes through both nurtures, will Marketo make sure that they don't receive the same email twice?

Thank you!

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1 reply

A
Anonymous
May 12, 2016

Depends on the nurture stream.  If you are using a customer engagement Engine it will not send twice.  if it is a standard trigger type nurture it will send twice.

A
Anonymous
May 12, 2016

Can you explain the difference between the two? Or if you know of any resources you could send along, that would be great!

Josh_Hill13
Josh_Hill13
Level 10
May 12, 2016

Please see docs.marketo.com. There is also a similar post yesterday where I posted help.

Engagements will automatically NOT send the same Email to the same lead as long as it is the same asset ID. This is not easily done using regular smart campaigns/triggers/drips.

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