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A
Anonymous
April 14, 2016
Question

Same email address for 2 leads (e.g partners)

  • April 14, 2016
  • 1 reply
  • 1058 views

Here is a challenge:

If we have one email address which is used by two individuals (e.g husband and wife) with different unique customer ID's and they want to receive an email each (within the same campaign activity) at the same email address (the customer ID/name token will differentiate them in the email).

How do we accommodate the above? No de-duping? Make email and customer ID a unique combo?

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
April 14, 2016

They could do the myname+1@company.com trick.

But they would have to qualify for the campaign at different times to be sent a dupe.

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