Skip to main content
March 21, 2013
Question

Salutations

  • March 21, 2013
  • 3 replies
  • 1574 views
I'm still learning Marketo so I may have missed this along the way but...

Is it possible to have "Dear {{lead.Marketo First Name:default=edit me}}," when there is a name and no salutation at all when there is not? 

We have tried concatenating 'Dear' into the token and that did not work.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

March 21, 2013
You can achieve this using snippets - https://community.marketo.com/MarketoTutorial?id=kA250000000Kz11CAC
March 25, 2013
Make a new Segmentation in Lead Database that splits up your database into "People with a name" and "People without a name".

Then you can use dynamic content in your email (or landing page) using your new segmentation. For the People with a name segment, enter in what you have above - and for the People without a name" segment, leave it blank.
May 10, 2013
In creating a segmentation for salutation, what happens if a further segmentation for, say, industry is required? Is it necessary to create segments per industry/name combination or can segments somehow be combined when creating the email?