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A
Anonymous
July 11, 2016
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SalesInsight calls many marketo api?

  • July 11, 2016
  • 3 replies
  • 3266 views

Hi

I wrote PHP program with use Marketo REST API in our website's contact form on submit action.

That form is 1-50 conversion when 1 month, so I think REST API call count is 1-50 in 1 month.

And, our sales team configured SalesInsight.

But "Admin > Web Services > API Call Information" show me about 5000-7000 calls in 1day.

Is that influence of SalesInsight?

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Best answer by Grégoire_Miche2

No, SalesInsight does count against your Marketo API.

-Greg

3 replies

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
July 11, 2016

No, SalesInsight does count against your Marketo API.

-Greg

Grégoire_Miche2
Grégoire_Miche2
Level 10
July 11, 2016

is the REST API call made on the client or the server?

If it's on the client, it's quite dangerous as it exposes you Marketo API credential to public access and make it possible for anyone to create a DoS attack on your Marketo instance and saturate your API daily quota.

From the client, you should use the Form2.0 API instead.

-Greg

A
Anonymous
July 11, 2016

Thanks reply!

No, SalesInsight does count against your Marketo API.

oh, I see...,,

REST API call on the server. I think too client side execution is dangerous

Sorry, that form can't use Form API 2.0 because that form put on our made system.

My teammate contact Marketo JP Support then got message.

"I looked API request method name and call count since 06/19 - 07/08."

  • getActivities
    • 100,000+ called
  • getLeads
    • 3,000+ called
  • getPagingToken
    • 150+ called
  • other
    • a little

But I think not use "getActivities" because I'm marketo API admin for our teams and no reason to use "getActivities".

Grégoire_Miche2
Grégoire_Miche2
Level 10
July 11, 2016

Using the REST API on a client is more than dangerous.

I would be surprised that you home made system could not use the forms 2.0 API which is simply made of JavaScript librairies. Using the forms 2.0 API does not mean displaying a Marketo form on your web pages.

Then you obviously have another system connecting to Marketo. Maybe an ETL? a custom CRM interface? A, e-commerce system?

What CRM are you using?

-Greg

    A
    Anonymous
    July 11, 2016

    Really!? I knew only put out form. I didn't know realy FormAPI!

    Maybe, our forms can made FormAPI. I want to try in the near future.

    We are using Salesforce.com.

    Sales team using SF for new/exists customer sales. Marketing team using Marketo for our marketing, promotion, or other.

    And I belong to development team for sales/marketing teams.

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