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A
Anonymous
September 16, 2015
Solved

Salesforce type field not matching

  • September 16, 2015
  • 2 replies
  • 1207 views

Would anybody know why opened emails are being synced as "Type: Outbound Calls" within Salesforce for our sales team? Thanks!

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Best answer by

Hi Alex,

I was able to get some help from the call support. The SFDC admin had to update the Type Field within SFDC and mark "Email" as the default task type. Thanks!

2 replies

A
alex.stanton
Level 7
September 17, 2015

Gina, could you please post a screenshot of what you are seeing?

A
Anonymous
Accepted solution
September 17, 2015

Hi Alex,

I was able to get some help from the call support. The SFDC admin had to update the Type Field within SFDC and mark "Email" as the default task type. Thanks!

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