Salesforce sync issue - from an event program

HI,

Ive added members to an event program in Marketo using the CheckIn app onsite at the event,

and synched to Salesforce - however, only half my members show up in Salesofrce campaign.

On looking at the record of an unsynched member this message is showing - and ideas how I add the source ??

FIELD_CUSTOM_VALIDATION_EXCEPTION: You must select the lead source.

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Level 10

Hi Annaliese,

Apparently; the lead source field has been made mandatory on SFDC side.

Create a smart campaign :

2 filters :
- member of program = True, program = [your program]
- Lead source is empty
Flow steps :
- Change data value : lead source = Your new value
- Sync lead to SFDC

Run it once.

-Greg

A

Anonymous

I have this icon against the un- synched members in the Aquire column.

Level 10

Hi again,

That's normal. It means they are new leads that have been acquired by the program. Which is why they need to be created in SFDC.

-Greg

A

Anonymous

Greg, thats great - I'll do that - thanks so much for posting this for me!

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