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Anonymous
June 11, 2015
Question

Salesforce Sync Error: Unable to update Lead

  • June 11, 2015
  • 1 reply
  • 1421 views

I am getting this error during our sync to sfdc am runs, mostly every to every other day.

Our instance has lots of lead/contact dups between sfdc and marketo, which we are working on cleaning up, any insight here to what this error means and how I can get it fixed.

  Why: Marketo is unable to update Lead in Salesforce.

  Error details:

CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: DailyContact2: execution of AfterUpdate caused by: System.ListException: Duplicate id in list: 0014000000NcWknAAF Trigger.DailyContact2: line 12, column 1

  Sample Leads:   

samplelead@sample.com
samplesample@leadlead.com
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1 reply

Josh_Hill13
Josh_Hill13
Level 10
June 12, 2015

Looks like your leads are trying to use the same SFDC ID. Try merging them in both systems first, or speak with SFDC Admin.

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