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May 18, 2017
Question

SalesForce Sync

  • May 18, 2017
  • 2 replies
  • 2109 views

My SalesForce integration turned off right after we launched a high performing campaign. We receive a bunch of leads last night that did not sync to SalesForce. I have the integration back up and running but need to get all the leads that didn't sync into Salesforce. Is there an easy way to sync these leads from Marketo?   

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2 replies

Devraj_Grewal
Level 10
May 18, 2017

Danielle,

Did you receive a Marketo system notification entitled "Salesforce Sync Error: Unable to update Lead"? If so, that notification will contain a smart list of the leads that did not sync to SFDC. You can select those leads and run the flow action "Sync lead to SFDC" and use auto-assignment rules.

Brian_Law_MKTO
Level 5
May 18, 2017

You can also create a smart campaign based on created date within timeframe and SFDC Created date is empty plus whatever other rules you have for syncing the record to SFDC.

June 12, 2017

Do you know how a smart list trigger / filter could look like that sends notifications everytime a Salesforce Sync Error occurs (unable to update or unable to cread lead)?

June 2, 2017

Do you know how a smart list trigger / filter could look like that sends notifications everytime a Salesforce Sync Error occurs (unable to update or unable to cread lead)?