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A
Anonymous
March 18, 2014
Question

Salesforce campaign sync function within the Marketo program not working

  • March 18, 2014
  • 4 replies
  • 1121 views
We have set some of our Marketo programs up to automatically populate Salesforce, using the Salesforce campaign sync function within the Marketo program. The first set of leads sync'd fine but none of the others have shown up in SalesForce which means we have a lot of leads that our Sales team have not seen. 


Any suggestions?
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4 replies

A
Anonymous
March 18, 2014
How long have you waited between importing into Marketo and viewing in SFDC?
A
Anonymous
March 18, 2014
Hi Jonathon,

Thanks for your response.

2 lists were uploaded three weeks ago and a further 2 list were uploaded a fortnight ago and anothe 2 last week. On further investigation they are not showing as members of the program, although the lists have been uploaded from within the program.

Thanks,
Kate
Edward_Masson
Edward_Masson
Level 10
March 18, 2014
From within the program, were they give a progression status?
Also, Is the errors on the leads activity history from SFDC?

If there is a mis-match of progressions/Status between Marketo Program and SFDC Campaign.
A
Anonymous
March 18, 2014
As Edward said, do the program status's match up between SFDC and Marketo?  When the lists were uploaded was an active program status picked?
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