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A
Anonymous
April 24, 2013
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Salesforce Activity Sync: retroactive updates

  • April 24, 2013
  • 2 replies
  • 981 views
I have edited my company's Marketo "Salesforce Sync Options" such that it excludes from the activivities module things like: 
- Filled out form 
- Sent Email  
- etc...   
Is there anyway to have these my updates to the sync apply to previously sync[ed]  activities? Should I wait until a full system sync is completed?  Or will these "legacy" activities stay in my SFDC layout ad infinitum?

Thx,

Giovanni
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I'd think they would stay in your SFDC activity history until your SF admin deletes them.

That shouldn't be too hard to do since they follow a standard naming convention. For example, run an activity report for all completed activities assigned to Marketo User (or whatever SFDC user is used to sync your two systems) with a subject that contains "Was Sent Email" then use the data loader or some other tool to delete those activities.

2 replies

A
Anonymous
Accepted solution
April 24, 2013
I'd think they would stay in your SFDC activity history until your SF admin deletes them.

That shouldn't be too hard to do since they follow a standard naming convention. For example, run an activity report for all completed activities assigned to Marketo User (or whatever SFDC user is used to sync your two systems) with a subject that contains "Was Sent Email" then use the data loader or some other tool to delete those activities.
A
Anonymous
April 24, 2013
@ Delinda Thnx a ton! 

Giovanni
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