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April 11, 2014
Question

Salesforce Activity History Not Populating w/ Email Info

  • April 11, 2014
  • 2 replies
  • 752 views
We have our integration set up to display sends, opens and clicks in SF activity history, but as of a few days ago, they stopped showing up.

Is anyone else experiencing this? Or does anyone know of a connection needing to be refreshed or something to fix the issue?
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2 replies

April 11, 2014
Is the rest of the Salesforce integration still working? Did you make any changes in admin to tell the system to stop sending those activities?
April 11, 2014
Hi Jason,

The rest is working fine and nothing has changed. First thing I checked. New leads are syncing over, records are updating, the activities are SHOWN as enabled...but nothing is coming through for a few days now.