Sales Insights Not Showing Opened or Clicked Emails | Community
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C
Colleen_Jones
Level 2
February 5, 2014
Question

Sales Insights Not Showing Opened or Clicked Emails

  • February 5, 2014
  • 2 replies
  • 1193 views
Our Sales Insights is accurately showing the emails sent as well as interesting moments we setup but it's not showing clicked or opened in the Email tab of sales insights. Any suggestions?
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2 replies

A
Anonymous
February 5, 2014
Hi Colleen-
We had the same issue and raised a case - I would recommend doing the same since mine got escalated to Engineering.

Think that it will be some sort of patch they need to do.

Thanks,
Brigid
C
Colleen_JonesAuthor
Level 2
February 5, 2014
Thank you... I will try that.
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