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A
Anonymous
February 7, 2014
Question

Sales Insight Email History in Salesforce

  • February 7, 2014
  • 3 replies
  • 1078 views
We are not seeing Sales Insight email history on an individual record in Salesforce. It is on the main MSI tab, but not in the individual record. 

Has anyone else had this issue?

Thanks,

David
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3 replies

A
Anonymous
February 7, 2014
Yes - we noticed that last week and in fact not only are recent sales emails sent not being displayed, but previously sent ones are not being displayed either.  Only emails sent from MLM are displayed in the email tab.  I opened a case wtih tech support and it was escalated to engineering, but I haven't heard anything back from tech support in a couple of days. 
A
Anonymous
February 10, 2014
Thanks Elliott! We are trying to convert sales to MSI, but this makes it hard... 
A
Anonymous
February 12, 2014
This issue was fixed by engineering on Feb 11, 2014.
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