RTP Widget not appearing on smartphones | Community
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A
Anonymous
December 15, 2015
Question

RTP Widget not appearing on smartphones

  • December 15, 2015
  • 1 reply
  • 1195 views

I'm having an issue with RTP widget campaign not working on the smartphones for some reason. 

Has anyone experienced same issue or, figured out how to amend this?

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1 reply

A
Anonymous
December 15, 2015

Is it unique to this widget or is it for all widgets?

A
Anonymous
December 17, 2015

Thanks Jamie,

it appears that an issue was widget specific. I made another test RTP Widget campaign with similar, but different creative and it worked fine on smartphones.

I'm wondering if it was just a bug in the system or if certain creatives wont work on smartphones, perhaps because of the size of creative....?

anyways, I'll make a few more test campaign and share what i will find.   thanks!

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