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A
Anonymous
May 23, 2017
Question

RTP Rich Media Title length

  • May 23, 2017
  • 1 reply
  • 2035 views

It appears there is a cap on the length of the titles used for the rich media predictive content.  If I go over about 35-40  characters, the rich media will not save or appear in my template.  Does anyone know if there is a way to lengthen the character limit?

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1 reply

David_Myers
David_Myers
Level 4
June 18, 2017

Hi Liz,

Rich Media Titles are Set to a 50 char limit, so they can best fit the template styles where they are displayed.

See the developers documentation on this topic and example screenshots of the template here:

http://developers.marketo.com/javascript-api/web-personalization/rich-media-recommendation/

A
Anonymous
June 21, 2017

I have noticed this character limit is now enabled for the Content Recommendation Bar as well. We we have much more available white space than 50 characters allows - so this is very limiting in describing our new offers.

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