RTP Delay when launching? | Community
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Luke_Wotton
Luke_Wotton
Level 4
November 26, 2015
Question

RTP Delay when launching?

  • November 26, 2015
  • 3 replies
  • 2068 views

How long does it take Marketo to make content changes to RTP campaigns? For example if I relaunch a campaign with new content?

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3 replies

Josh_Hill13
Josh_Hill13
Level 10
November 26, 2015

It should be instant, no? Did you approve it?

Luke_Wotton
Luke_WottonAuthor
Level 4
November 27, 2015

It was my mistake, I didn't realise that RTP would immediately cookie you and therefore not show you changes, so by opening up a new Incognito window I was then able to see the changes.

A
Anonymous
November 27, 2015

It should be nearly instant

A
Anonymous
November 29, 2015

Hi Luke,

Save the RTP campaign, clear your cache, refresh your browser and you should see the campaign immediately,

If not, it sometimes takes a few minutes to be updated on our CDN (Content Delivery Network). So, it may take a couple of minutes, to initially launch and go live.

Luke_Wotton
Luke_WottonAuthor
Level 4
January 26, 2016

Good reply, most of the time it's the cache/cookie.

I've noticed that by deleting a few specific cookies I can trigger the campaign to load the new content.

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