RTP Delay when launching? | Community
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Luke_Wotton
Level 4
November 26, 2015
Question

RTP Delay when launching?

  • November 26, 2015
  • 3 replies
  • 2068 views

How long does it take Marketo to make content changes to RTP campaigns? For example if I relaunch a campaign with new content?

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3 replies

Josh_Hill13
Level 10
November 26, 2015

It should be instant, no? Did you approve it?

Luke_Wotton
Level 4
November 27, 2015

It was my mistake, I didn't realise that RTP would immediately cookie you and therefore not show you changes, so by opening up a new Incognito window I was then able to see the changes.

November 27, 2015

It should be nearly instant

November 29, 2015

Hi Luke,

Save the RTP campaign, clear your cache, refresh your browser and you should see the campaign immediately,

If not, it sometimes takes a few minutes to be updated on our CDN (Content Delivery Network). So, it may take a couple of minutes, to initially launch and go live.

Luke_Wotton
Level 4
January 26, 2016

Good reply, most of the time it's the cache/cookie.

I've noticed that by deleting a few specific cookies I can trigger the campaign to load the new content.