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William_Prunier
William_Prunier
Level 1
February 20, 2019
Question

Rich Text Editor - Text Area not showing

  • February 20, 2019
  • 1 reply
  • 1849 views

Hi community!

I'm encountering an issue where the Rich Text Editor is not showing, so I can't update anything in it. See screenshot below.

I ran into this several times –when I edit Landing Page, the rich text editor always goes blank that I cannot edit, do you know why it happens and how to fix it?

I've tried to clean the cache of Marketo, but still, the issue is appearing.

William

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1 reply

Priyank_Joshi3
Priyank_Joshi3
Level 5
February 22, 2019

Hi William,

My best bet is that this issue must be temporary and must have got resolved on your end. If NOT, I'd suggest to log a support ticket.

Thanks!

Priyank

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