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Sean_Richards
Sean_Richards
Level 4
September 9, 2019
Question

Resubscribe (durable) from Form

  • September 9, 2019
  • 1 reply
  • 2071 views

I'm trying to test some weird behaviour with durable unsubscribe. 

I have a lead, marked as unsubscribed = true. Then I delete the lead, so I gather this is stored in the durable unsub table.

Then I recreate the lead by submitting via a form which has a hidden field for Unsubscribe, with the Auto Value = "false".

(I've also tested the Auto value = No, FALSE)

When the lead recreates, it's unsubscribe is set from the durable change data value activity to true.

What's the deal?

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
September 9, 2019

You use another Boolean field (SelfServiceUnsubscribe).

In a flow, change the system Unsubscribed based on the custom SelfServiceUnsubscribe, triggering when the lead is created.

Sean_Richards
Sean_RichardsAuthor
Level 4
September 10, 2019

Thanks Sanford. We'll try a proxy field then, I just figured from the documentation I could find, that if I created a person with a false value, that it would override the durable table value on creation, it does not appear to be so. Appreciate the response.

Cheers,
Sean

Sean Richards
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