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h_comstock
Level 2
December 3, 2021
Solved

Responsive email for mobile

  • December 3, 2021
  • 1 reply
  • 2646 views

Hi all,  

I have been in the process of building out a custom email template, using a pre-made Marketo template as the base.  I am having a bit of trouble with the responsive design of one specific section (pics attached of desktop and mobile view for reference).  Ideally, I would like the section to stack and center on mobile.  I have added in a bit of media query to center align and resize on mobile, but it doesn't seem to be responding.  Does anyone know if that is even possible in Marketo? 
    

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Best answer by Jo_Pitts1

@h_comstock ,

This is definitely available within Marketo.  The issues you are having have nothing to do with Marketo - it is straight HTML/CSS issues we're talking about here.

 

However, you've not pasted in the (relevant) code from your template so it is somewhat impossible to diagnose.

 

Can you post the template code with ALL CSS etc and the one module in question.  This way it is a complete working template, but with just the one module you're struggling with.

 

Then we can look at the issues.

 

Cheers

Jo

1 reply

Jo_Pitts1
Community Advisor
Jo_Pitts1Community AdvisorAccepted solution
Community Advisor
December 5, 2021

@h_comstock ,

This is definitely available within Marketo.  The issues you are having have nothing to do with Marketo - it is straight HTML/CSS issues we're talking about here.

 

However, you've not pasted in the (relevant) code from your template so it is somewhat impossible to diagnose.

 

Can you post the template code with ALL CSS etc and the one module in question.  This way it is a complete working template, but with just the one module you're struggling with.

 

Then we can look at the issues.

 

Cheers

Jo

H
h_comstockAuthor
Level 2
December 6, 2021

Hi Jo, 

Thanks for shooting a response!  I actually think I figured it out, but I appreciate you trying to help!

Have a great day,  

Hayley

Jo_Pitts1
Community Advisor
Jo_Pitts1Community Advisor
Community Advisor
December 6, 2021

@h_comstock ,

cool - well done!

Cheers

Jo

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