Skip to main content
January 5, 2015
Question

Responsive Email - Any way to turn off style auto-correct?

  • January 5, 2015
  • 12 replies
  • 2623 views
I need to place a <style> tag with @media queries in the body of my email (for webmail clients) but Marketo is automatically moving it out of the body to the head when I save. Any way to turn this off? 
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

12 replies

Trish_Voskovitc
Level 5
January 9, 2015
i have never been able to use an outside product to produce my html and then copy paste into marketo- causes all sorts of havoc. you have to code within marketo directly to not have all sorts or automatic marketo things mess up your code.
January 14, 2015
We tried an experiement where we put our custom mobile responsive HTML into a Marketo Template. Test sends from the template stripped out our conditional comments for Outlook, or appeared to. Can't quite tell if the style tags were stripped by Marketo or by the webmail client. But losing the Outlook controls is a deal breaker.
June 29, 2015

Not sure if this was ever resolved since it was a few months ago, but in order to get MSO conditional tags to work and render, they must be placed in an editable region on the email level. They can not live in the template or Marketo will strip them out upon save. Additionally there has been an update on the platform that now allows conditional statements, I have not tested to see if statements can now reside in a template.