Skip to main content
E
Erica_Harris2
Level 3
August 4, 2015
Question

Resetting exhausted content flag when testing

  • August 4, 2015
  • 1 reply
  • 1516 views

Is there any way to reset the exhausted content flag on a lead so that I can re-run them through a stream when testing?  Setting their status on the content program to "Not a Member" should allow them to receive the content again, but it skips it because in the previous tests, the lead exhausted the content.  I'd prefer not to have to keep creating new test leads as it takes a while for them to show up and be segmented correctly.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Josh_Hill13
Josh_Hill13
Level 10
August 4, 2015

There is a Test function you can use instead.

I'm surprised that pushing the lead out of the Program isn't working for you. It should reset their flag.

E
Erica_Harris2Author
Level 3
August 4, 2015

I'm using the Test function, however, if the lead has exhausted the content, it won't send anything.  As usual with testing, you find a problem and want to send it again, so I tried to test it again with the same lead, but even having removed it from the content program, it did not reset that.  I had to remove it from the engagement program so that it would lose all of its stats.  I was hoping there was an easier way!

Terms & ConditionsAccessibility statement

Loading footer...