Reporting on form - error: form not found | Community
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A
Anonymous
September 12, 2016
Question

Reporting on form - error: form not found

  • September 12, 2016
  • 1 reply
  • 2093 views

Hi,

I'm trying to create a report on a form using a smart list.

The colleague who set it up did not put the form into a program under Marketing Activities.

When I set the smart list filter to "Filled Out Form" and enter the Form Name, I get the following error message:

The form name is actually correct. And it does exist.

Does anyone know how to solve this?

Thanks.

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1 reply

Jim_Thao7
Jim_Thao7
Level 8
September 12, 2016

Either the form does not exist, perhaps your "-" is not the correct dash or this form is located on a different partition that can't be accessed.

Start typing out the form name "Webinar Registration" ... and see what is auto-suggested.  Select from the suggested values.  If this form does not pop up there, you do not have access to use it.

A
Anonymous
September 12, 2016

Thanks Jim.

I'm using the suggested values and get the same error message for all the forms.

I am able to edit the forms themselves in Marketing Activities.

Does that mean I lack admin privileges to access the forms through a smart list? This is a client's Marketo instance.

Jim_Thao7
Jim_Thao7
Level 8
September 12, 2016

Are we sure here that the form does not live under a program in Marketing Activities?  I just tried creating a form in a standalone folder and the option to do so does not exist.  If it does live in a program, you need to pre-pend the program name.

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