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April 19, 2016
Question

Reporting on engagement programs

  • April 19, 2016
  • 1 reply
  • 947 views

We are currently using the Spark edition and I could use some input on the best way to show the impact of our engagement programs. What is the type of report I need to build to show engagement program attribution? I would like it to see it at the individual record level.

Thank you!

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1 reply

Josh_Hill13
Level 10
April 19, 2016

Spark isn't going to show much here

  • Email performance
  • engagement email performance
  • status counts
    • I always adjust the Program Channel Statuses to be more like Member, Goal, Exits, etc. Choose what works for you.
  • Smart Lists
    • not really clear what report you want, but you can use smart lists to get counts and leads.