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Ritu_Kumari
Level 2
May 1, 2019
Question

Reported as Spam

  • May 1, 2019
  • 3 replies
  • 4119 views

How we can recontact the lead who have marked as spam for any campaign?

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3 replies

Ronen-Was-SRpro
Level 5
May 1, 2019

Hi Ritu,

Do you mean a lead that marked one of your emails as spam or a lead that you marked as spam?

Ronen Wasserman
Ritu_Kumari
Level 2
May 1, 2019

Yeah, I mean Lead marked my emails as spam and I want to reconnect, then how I can achieve this?

Ronen-Was-SRpro
Level 5
May 1, 2019

How do you know that those leads marked your emails as spam?

Ronen Wasserman
Jaime_Henrique3
Level 2
May 30, 2019

Build a smart list to dipslay the contacts and call them: 

Note that the time frame can be changed to narrow down or expand as you please. 

The people that will be pulled by this list marked your email as spam and the feedback loop from the ISP to Marketo triggered the Unsubscribe value to be set to True. 

Ritu_Kumari
Level 2
June 3, 2019

Thanks Jamie  that's a good option