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Anonymous
November 18, 2014
Question

Report that shows who opened email multiple times

  • November 18, 2014
  • 1 reply
  • 806 views

I’d like to create a report that shows all the people that opened my email multiple times. My email is an A/B test. Is this possible?  Below is my smart list

It is showing ZERO leads right now, which could well be true.  I added in lots more emails just to see if leads would get added, and they did.

But then, I saw something below the documentation that is confusing me. It says only one open event is logged.  

So, Is it possible to create a report that shows all the people that opened my email multiple times.  

 

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1 reply

Dory_Viscoglio
Dory_Viscoglio
Level 10
November 19, 2014
Hi Fergal, as far as I know, the documentation is correct and Marketo will only register one unique open per email address/email sent. If you were to add more emails to that smartlist using the + symbol, then you should be able to return some names in the smart list.
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