Report or Smart List for bounces from email sent by sales rep | Community
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Anonymous
April 21, 2015
Question

Report or Smart List for bounces from email sent by sales rep

  • April 21, 2015
  • 1 reply
  • 688 views
I'm looking for the best way to figure out how to identify the bounced emails (as well as email addresses) that occured from an email blast by a sales rep. The sales rep sent emails out of SFDC to around ~300 leads/contacts from the same company in the last 2-3 weeks. He wants to know which emails addresses are invalid/bounced. Thanks for the help!
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1 reply

Josh_Hill13
Josh_Hill13
Level 10
April 21, 2015
If you have the list of emails or the name of the email you can use a smart filter like

Sales Email Was Sent = X
Email Invalid=T

OR

Sales Email Bounced=X

Then adjust your view to look at the fields like Email Bounced Reason, etc.
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