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Robbie_Law
Robbie_Law
Level 1
October 23, 2019
Question

Render externally hosted image in email campaign

  • October 23, 2019
  • 2 replies
  • 2191 views

Hoping the community can guide us in the right direction with an issue we're having with our Marketo implementation.

We're syncing data to a contact from an external source via the API. Part of that data is a URL to an externally stored .png image. The image URL is different per contact. We're aiming to have that image displayed for each contact in a campaign we're running.

The issue we're having is actually getting that image to render in the email. We've tried two approaches so far:

1. Simply exposing the URL in the email template. This, not surprisingly, just renders the URL as a string.

2. Put the URL in the "src" attribute of an <img> tag. Unfortunately, this also didn't work either.

Any help would be very much appreciated.

Thanks.

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2 replies

Josh_Pickles
Josh_Pickles
Level 5
October 23, 2019

Hi Robbie,

We store URL variables for image files against lead records within Marketo all the time to use within email. We use tokens to pull them through into the <img src="" /> path - could you please show us the snippet where it's not displaying - and perhaps an example of the URL variable that is being uploaded? 

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    October 23, 2019

    Yes, what Josh said! Images in HTML emails are just <img> tags. If the src isn't showing, it's because the {{lead.token}} value is malformed. Perhaps it does not include the protocol, can't tell without examples.

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