When an idea reaches a critical mass like this one, provide more extensive communication as to why your developers have been unable to surmise this hurdle. When I see an idea like “renaming objects” getting as many votes as it does with only one Marketo employee comment buried in merged versions of the idea (a first half 2012 “maybe”: http://community.marketo.com/MarketoIdeaDetail?id=08750000000HomTAAS ), it makes me think my voice isn’t really going to be heard.
Your customers aren’t children, and we would welcome more technical communication in these forums for why some very popular ideas have yet to be realized.
Thanks
A
Anonymous
May 2, 2012
When an idea reaches a critical mass like this one, provide more extensive communication as to why your developers have been unable to surmise this hurdle. When I see an idea like “renaming objects” getting as many votes as it does with only one Marketo employee comment buried in merged versions of the idea (a first half 2012 “maybe”: http://community.marketo.com/MarketoIdeaDetail?id=08750000000HomTAAS ), it makes me think my voice isn’t really going to be heard.
Your customers aren’t children, and we would welcome more technical communication in these forums for why some very popular ideas have yet to be realized.
Thanks
A
Anonymous
May 2, 2012
I opened a support ticket demanding that Marketo respond to this idea. I heard in our Marketo Success meeting yesterday that this feature is being worked on... so, Marketo, set the status to Working on It and give us a timeline.
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Anonymous
May 2, 2012
Yes, we are working on this and we have it scheduled for our June release.
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Anonymous
May 2, 2012
<Applauds> Thank you Cheryl!!
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Anonymous
May 2, 2012
Thank you -- if you are coming to the User Summit, be sure to attend my "Customer Love presentation"....there is much much more. I hope this was a nice surprise!
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Anonymous
May 2, 2012
Thank you, Cheryl. The update is hugely appreciated.
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Anonymous
May 3, 2012
Hey Cheryl, will there be live streaming of the User Summit's presentations?